The preview
What exactly do I get in the free preview?
A fully functional website prototype, live on a real URL, built specifically for your brand. It isn't a mockup or a PDF. It's your actual website, navigable, with your content and visual identity applied.
How long does the preview take?
I normally deliver the first preview within 48 hours of receiving your completed brief. For more complex Performance+ projects it can take up to 72 hours. I'll confirm the timeline when you submit.
What if I don't like the preview?
You walk away. No invoice, no awkward conversation, no obligation. The preview shows what I can do. If it doesn't match your vision, I'd rather know up front than waste your time.
Can I request changes after seeing the preview?
Yes. Once you approve the direction and pay the deposit, revisions are included in every plan. The preview is a starting point. The final site is refined through a structured feedback process.
Payment & ownership
When do I need to pay a deposit?
The preview itself is free. If you approve the direction and want me to build the site out fully, I take a deposit before that work begins. The remaining balance is confirmed in your project agreement.
Do I own the website after purchase?
Yes. Once you've purchased under your plan, you own the site's code, assets and content. On the self-host path, I hand over all the source files. On Kaal Care you still own the site; I host and look after the live version for you. The domain is registered and managed by me while you're on Care, then transferred into your control if you cancel.
Hosting & Kaal Care
Who hosts the website?
Hosting is only available through Kaal Care (£89/mo). I host the site, register a standard domain for you, handle DNS, SSL and launch, and include reasonable monthly updates. Prefer to host it yourself? I build the full site and hand it over.
What is Kaal Care?
Kaal Care is my £89/month hosting and care package, and the only way I host. It includes hosting, a standard domain, DNS and launch setup, monitoring, technical support and reasonable monthly changes (prices, blog posts, photos, small content edits). Premium domains, major redesigns and new functionality are quoted separately.
What counts as a reasonable monthly change?
Everyday updates that keep the site current: changing prices, publishing a blog post, swapping photos, updating text, contact details or opening hours. New pages, redesigns, integrations and large content projects are outside Care and quoted separately.
Can I host the site myself instead?
Yes, and it's a good fit for more technical businesses. I still build the complete website, then hand over the files and help you get live on your own hosting. Hosting, domain and related fees stay with you. I don't host outside of Care.
What if I need a change without Kaal Care?
No problem. You can request changes as one-off work, and I'll quote them before anything is chargeable.
What if I start on self-host and later want Care?
Talk to me. Moving onto Kaal Care means I take over hosting and ongoing care, including a standard domain if you need one. I'll confirm the switch and any migration steps before anything changes.
Domains
What's a "standard domain"?
A normal new registration at regular registrar pricing, typically common endings like .com or .co.uk when they're available at standard rates. One domain is included while you're on Care. Premium, auction or aftermarket names are excluded and quoted separately. Renewals are covered while your Care subscription is active.
What if I already have a domain name?
No problem. Keep the domain where it is and I'll help you point it at the new site (DNS or nameserver setup), so it goes live on your existing name. On Kaal Care I handle that connection for you. On the self-host path I guide you through it on your provider. You don't need a new domain unless you want one.
What happens to my domain if I cancel Care?
If I registered a domain for you as part of Care, I transfer it into your control so you keep the name. If you already owned the domain and I only pointed it at the site, it stays yours at your registrar, and I'll help reverse or update DNS if needed. I'll confirm the steps when you cancel.